FREE SHIPPING ON ORDERS $95 OR MORE US Shipping Only

My Bag (0)

800.220.8878

8:00 AM TO 5:00 PM PT (MON-FRI)

Shipping Policy

WHEN WILL I RECEIVE MY ORDER?

We are happy to offer an everyday flat rate of $5 on orders shipped to US addresses. If every item in your order is in stock and you select flat rate shipping, you should receive your order in approximately 10  - 12 business days within the contiguous U.S. For customers located in Alaska and Hawaii please allow up to 10 - 20 business days for delivery. This transit time is an estimation only and, depending on the carrier, may take longer. If you need your order sooner please select one of our Express shipping options. We offer Flat Rate and Priority Ground delivery options to keep shipping costs as low as possible, and in the rare occurrence that your delivery time takes a few extra days, please be assured it is on it's way! We know it will be worth the wait.

Please remember that ground shipments will be left at your doorstep if you are not home. If you feel that your neighborhood or apartment complex is unsafe, or if you've had problems with postal mail in the past, please upgrade your shipping to Express, or have the package shipped to an address where someone will be able to receive it.

  • Flat Rate (Contiguous United States): 10 - 12 Business Days 
  • Flat Rate (Alaska & Hawaii): 10 - 20 Business Days 
  • Priority Ground: 6 - 9 Business Days
  • Express: 3 Business Days
  • Priority Express: 2 Business Days

Processing for orders with express shipping will begin the following business day. For example, an order placed on Monday afternoon/evening would be processed on Tuesday or Wednesday and arrive Thursday or Friday if shipped Express. 

 

Delivery Option
Our Processing Time
Shipping/Delivery Time
Total Delivery Time
Flat Rate
1-2 Business Days
9 - 10 Business Days within contiguous US;
10-20 Business Days to Alaska & Hawaii
10-12 Business Days
Priority Ground
1-2 Business Days
5 - 7 Business Days within contiguous US
6-9 Business Days
Express
1-2 Business Days

2 Business Days
Not available to Alaska or Hawaii

3-4 Business Days
Priority Express
1-2 Business Days

1 Business Days
Delivery by 7PM to most US addresses

2-3 Business Days

 

 

 

 

 

 

 

 

*Express and Priority Express shipping is available to street addresses only. Saturday Delivery is not available at this time. Orders that come in over weekends and holidays are processed the next business day. We will notify you if one of your items is not in stock and offer alternative suggestions. Please check your e-mail.

We cannot be held responsible for delays due to weather or mechanical problems which are beyond our control.

Please remember that ground shipments will be left at your doorstep if you are not home. If you feel that your neighborhood or apartment complex is unsafe, or if you've had problems with postal mail in the past, please upgrade your shipping to Express, or have the package shipped to an address where someone will be able to receive it. We cannot be responsible for lost or stolen packages which have been marked as "delivered" when tracked via the delivery confirmation number. Please remember that standard shipments will be left at your doorstep if you are not home. If you feel that your neighborhood or apartment complex is unsafe, or if you've had problems with postal mail in the past, please upgrade your shipping to Express or Priority Express, or have the package shipped to an address where someone will be able to receive it.

DO YOU SHIP INTERNATIONALLY?

Yes. We ship to many locations overseas. We ship via DHL Global Mail.   International Mail usually arrives within 6 - 10 days.  Please be aware that packages may be subject to customs delays at your local border.

INTERNATIONAL SHIPPING / CUSTOMS FEES

Many countries charge Customs fees or duties on merchandise ordered from overseas. Unfortunately, these duties differ from country to country so we have no way of determining what they might be or if you will be charged an extra fee at all.

Please be aware that these charges are the customer's responsibility and are beyond our control. We advise that you contact your local customs office for information on what these charges might be.

By law, we must declare the package type, the description of each item inside the package (i.e. "apparel" or "gift") and the value of each shipment accurately. It is a criminal offense to make a false Customs declaration.

If you have additional questions about international shipping, please contact our customer service department at 800.220.8878 or via email at customerservice@hipsandcurves.com

Hips and Curves Logo