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Returns

NO HASSLE RETURN POLICY

If you are not satisfied with your purchase for any reason, you may return any unworn items for a refund, subject to the terms below. Return shipping fees are the responsibility of the customer.

Return Address:
Hips and Curves
Attn: Returns
10300 Sanden Drive - Suite 100.
Dallas, TX 75238

Returns must be made within 60 days of receipt and accompanied by the original invoice. The items must be unworn, unused, and unwashed, with all tags and labels intact, and in original condition. Items not returned within 60 days or not in original condition will be subject to a 20% restocking fee. When you return your merchandise, the amount of the merchandise will be refunded to your credit card.

Health regulations prohibit the return of "Intimate Wear" once it has been worn. We strictly adhere to these regulations and will not receive any worn items. When you receive your merchandise please take a moment to inspect the garment for damages, size, and color. A note about panties: Please try your new panties on over your own clean underwear. For the health and safety of our employees, returns of items that appear to be worn will not be accepted.

We will not accept items that smell of perfumes or smoke or have been exposed to animal or pet hair. Returns in this condition will not be accepted.

We will credit your credit card for the amount of the merchandise only. We cannot refund shipping charges or gift wrap charges.

Please note that Hips & Curves may refuse any return that does not meet the Return Policy guidelines.

Clearance/Sale items and Free Gifts with purchase are final sale and non-returnable.

Returns take 10-12 business days processing time once they reach our warehouse. Please remember that it may take your financial institution up to 30 days or one billing cycle from the date we issue your credit for it to post in your account. If you paid by money order we will send you a check in 10-15 business days from the time we receive your return.

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