What makes Hips and Curves such a great company? Our people! Hips
and Curves employees are hard-working, passionate, talented and
smart. As a growing business we are always looking for more top
notch people to join our team. Los Angeles is home to our administrative
offices and call center. Our warehouse, shipping and receiving facilities
are located in Dallas, Texas. We embody diversity in the workplace
and strive for excellence in everything we do. Working here requires
energy, teamwork, commitment and integrity. If you are committed
to excellence (and love curvy women and sexy lingerie) see our career
opportunities below. For immediate consideration with Hips and Curves.com,
we invite you to apply today.
Lingerie Consultant
Do you love helping people? Does pleasing customers make you happy?
Are you willing to exceed, rather that just meet customer expectations?
Can you turn a problem or complaint into a loyal customer? Are you
willing to build relationships with customers? Do you love curvy
women and sexy lingerie?
Hips and Curves.com is looking for someone who really, truly enjoys
working in customer service. Our ideal candidate has an upbeat,
positive, “can-do” attitude, and is looking for a long-term
stable position with a growing company. Must be mature, responsible,
organized and friendly; a self-starter who is able to take initiative,
make decisions and follow through on projects.
Working here requires energy, teamwork, commitment and integrity.
If you are committed to excellence, love curvy women and sexy lingerie,
and enjoy helping people over the phone and via email, we invite
you to apply today.
Job Duties:
- Handle a high volume of incoming calls and email in a pleasant
and professional manner
- Take orders over the phone
- Answer product and sizing questions via phone and email
- Maintain an updated list of backorders and contact customers
regarding due dates and alternate suggestions
- Issue Return Authorizations
- Process exchanges
- Track lost shipments
- Communicate with shipping department and/or FedEx regarding
lost orders
Skills/Experience:
- Professional and friendly with strong phone presence
- Computer literate – must be proficient in Microsoft Office
Suite, various email programs, internet/tech savvy
- Minimum of 3 years customer service experience and a stable
work history
- Ability to handle multiple tasks and prioritize efficiently
- Able to troubleshoot and make decisions
- Mature and responsible
- Dependable and punctual
- Willing to do what it takes to get the job done
All applicants must be bondable and willing to have background
check.
We value all of our employees and care about who they are and what’s
important to them. Please send us a resume with a cover letter telling
us about yourself and what makes you a good fit for this position.
Be sure to tell us about your schedule and what days/hours you are
available. This position is not available for weekends or evenings.
Please don’t send any attachments. We won’t open them
and won’t be able to see your resume. Cut and paste your resume
in the body of the email and put the words "CSR - Internet"
in the subject line of the email.
We are an Equal Opportunity Employer. We consider applicants for
all positions without regard to race, color, religion, creed, gender,
national origin, age, size or shape.
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