Our passion is making you feel sexy and beautiful in quality lingerie and we want to make sure you feel secure about shopping with us! Here are just a few of the many things we do to offer you a secure shopping environment:
SSL Secure credit card processing
Your credit card information is encrypted and private. Shopping online at Hips and Curves is statistically safer than using your credit card at a restaurant or retail store. Technical experts point out that online purchases without human intervention are far safer than traditional credit card transactions because the information is immediately encrypted into a scrambled message that can only be decrypted by an authorized computer.
Our servers use Secure Sockets Layer (SSL), an encryption technology that works with the most popular web browsers (Internet Explorer, AOL, Netscape Navigator). This means your credit card number is scrambled during the transaction process and, unlike in a traditional store, no human ever comes into contact with your credit card number during the approval process.
Hacker Safe, the world's leading provider of website security services, tests and certifies Hips and Curves security daily. In addition to being used by the majority of the Internet Retailer Top 500 list, Hacker Safe is a leading provider of PCI compliance services, delivering PCI validation to protect, audit and certify the security of our networks and ecommerce infrastructure.
Real People
If still you don't feel comfortable ordering over the web, we have Customer Service Reps in our US call center who are happy to take your order by phone at 1-800-220-8878.
We value your privacy!
Your security and privacy are always our top concern. We have a privacy policy we strictly adhere to which can be read in detail here.
We guarantee on-time delivery!
Our products ship from our world class fulfillment center in Dallas, Texas. Our warehouse is centrally located which means our shipments arrive to both coasts quickly. Place your order with in stock items by 1pm EST and we guarantee to ship the same day!
Select your shipping preference based on when you need it. We know you can't always plan in advance. Got a hot date with a guy you met this morning? We have several expedited shipping options for you to choose from. Even if you are shopping for a well planned anniversary we understand that sometimes you just can't wait to get it. We specialize in lingerie emergencies!
Return it for any reason - If you're not satisfied with your purchase for any reason, you may return any unworn items for a refund, subject to our terms here on our website and on your invoice.
We are based in the USA
Because we like to hear from you and value your feedback, our administrative headquarters and call center are located in Southern California - not in a remote location.
Our lingerie consultants have extensive product knowledge and an intimate understanding of sizing issues for curvy figures. Never again will you find yourself squeezing into a corset that was designed with a smaller busted girl in mind!
We are available to assist you with online or telephone orders, product questions or anything else you might need Monday through Friday, 8:00 AM to 5:00 PM Pacific Time. Feel free to call us toll free at 1-800-220-8878 during those hours, or email us at anytime.
Our customers love us!
We are thrilled to have so many lovely ladies (and their handsome admirers) shop at Hips & Curves. Here are just a few examples ...
I just wanted to say THANK YOU SO MUCH!!!! I am not a size 1, so I cannot shop in Victoria's Secret. I searched the internet for some great wedding "attire" and found you guys and I have to tell you, I almost cried when I saw your truly plus size models on there wearing stuff that society tells us "thick" girls we can't wear. I mean seriously I have tears in my eyes because ya'll make it "ok" to be big and ya'll make your sizes over a 5! I love you guys and I am going to tell everyone about you! Trust me! There are some thick women here in Oklahoma! ;)
THANK YOU!!!!!
Kasey M., Tulsa, OK
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Hello!
I'd just like to say that my husband bought me some very pretty lingerie from your site and I absolutely love it! (As does he!) It's been hard for me over the last several years to come to terms with my curvier 20-something figure. However, with sites like yours which offer great clothing for curvy women like me, I realize now that no matter what size you are, you can be beautiful both inside and out! Thank you for the beautiful things on your site and for giving women like me a chance to show the confidence and style we want and need!
I'll definitely be a return shopper!
Sincerely,
Casandra G
Click here to read more of our customer's "love letters" to us
